With the onset of customization and online sales, more buyers prefer to shop with advanced technology and comfort of home then stepping out and purchasing products. On similar grounds, we offer furniture customization software that enables your customers to select, design, and buy their favorite furniture as per convenience and spacing of their home. With the help of our customization software, buyers can digitally view and check if it goes with their room.

Furniture Software Assists Brands to Bring Back the Focus on Ecommerce Business

Keeping up with the latest trends in ecommerce, including both back-end efficiencies and front-end conversion-optimization experiences, is paramount for the retail landscape of 2020. According to BigCommerce, global ecommerce sales will reach $4.2 trillion and makeup 16% of total retail sales. And these numbers are only predicted to go up as we continue as the year progresses.

The store owners can’t sit back, relax, and expect the cash to flow in. They need to fasten their seat belts and prepare for steeper competition in the ecommerce world. Advertising rates are higher. The digital noise is louder. And the way people are shopping is changing. A consumer’s purchasing journey’s fragility is revealed, with nearly four in ten U.K. shoppers abandoning a purchase at least once a week. As per the research commissioned by Klarna and e-commerce platform BigCommerce. The experts believe that retailers need to prioritize shoppers’ needs to save their bottom line

Let’s find out what are the various factors compelling people to shift their focus from ecommerce:

Lack of faster Delivery Options

The joint research by BigCommerce and Klarna found out why many people are abandoning the online product they are buying because of the many technical glitches they face while ordering. Some respondents have also highlighted the plight of many online stores. They are frustrated with constant logging and making an account for anything they have to do, especially when accessing the website through mobile—54 percent of respondents admitting that delivery frustrations have led to them not going through with their purchases.

Lesser Flexible Website

Brands should note that though buyers’ shopping behavior changes, at the core, their values and needs are still the same. If you provide them a website that runs slow and has higher functionalities, then would definitely opt for a way out. The companies need to harness the basic, straightforward needs of buyers and then work their way up. If you are one of the companies witnessing similar problems, then don’t worry. The furniture design software will help you optimize your website and make it more fun, user-friendly, and flexible with its digital customization solution. Your customers can add colors, fix the size, and change the furniture style as per their wish

Inclination Towards Purpose-Driven Brands

These days brands are dealing with smart buyers who are proactive and aware of all that is happening around them, and there, they value only those that are purpose-driven. The brands that consider community care over personal profits will enjoy tremendous customer loyalty than those who can’t be trusted and held accountable for their deeds. Post the crisis, people might become less prone to experimenting with “flashy” or “edgy” brands, as well as with brands that are generic and touted as “value-for-money.” The focus will shift sharply towards brands that have been able to win consumer trust in this crisis. To stand out from the crowd adopting customization that guarantees transparency would be the best answer possible in the current situation.

Consumer Loyalty is Associated with Availability

Companies spend millions on building a brand and curating a seamless customer experience. As per the U.S. consumer research report, 44% of U.S. shoppers have tried at least one new brand during the COVID-19 pandemic because their standard brand was either unavailable or took too long to be delivered. And on top of it, a poor ecommerce experience could turn-off a shopper for good, while a seamless experience could lead to a new brand advocate. Therefore, brands must consciously make an effort to provide products that are ordered and manufactured in real-time. This way, the companies would be in a condition to fulfill all the demands of their customers as and when they arise.

Bottom line-

In a nutshell, the blog aims to instill knowledge about changing consumer patterns and how brands can use advanced technologies to deal with it. The furniture rendering software by iDesigniBuy is designed with the most powerful modeling tools. It will let your customers start from the most basic sketching down to a fully customizable 3D model. Easily change the colors and the material of your furniture to get the perfect combination for your house.

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Most people think that their iPhone X’s OLED screen can never get damaged, even if they drop it down from a mountain top. If you also think like that, let’s first clear your misconception. A spider-web flower can bloom on the OLED, or the organic light-emitting diode, screens as well. Your beloved device’s screen is not immune to accidental damages. So, what do you do when the screen gets damaged? Your first thought must be, “I’ll have to buy a new iPhone.” You don’t have to go shopping for a new one, but you have to look for a reputable service centre for iPhone X screen replacement. It has the skills and the tools to make your beloved device’s screen as good as new.

In your city, you might find plenty of service centres claiming to offer quality iPhone repair services. Some of them might be in your neighbourhood. The benefit of convenience should not make you hand over your iPhone X to one of them, without finding out whether it can do the correct repair job or not. And, don’t blindly trust claims made by service centres. You have to do your own research to find out if they are reliable and safe.

Here are some suggestions to help you find the best iPhone repair centre for your device’s screen replacement.

Check Centre’s Year of Establishment
You always need to check when the iPhone service centre opened in your city. The new entrants in the field are unlikely to have advanced set-up to handle iPhone-related issues. Moreover, even if they have that, they might not know how to use the resources. The centre that has years of iPhone repair experience will have all the necessary expertise and acumen, to fix your device right. You can find out when the centre started its business by checking its website, or you can call its customer support team and ask them about it.

Dig Up Information about Technician’s Qualification and Experience
The centre’s set-up does not repair devices. The repair technicians are the ones who do that. So, you have to make sure that they have years of experience and the right qualification, which comes from undergoing regular training. However, you are less likely to find information related to the technicians on the website of a service centre. Call its customer support team and ask them questions related to the experience of technicians, their repair process, training, and qualifications. You can also read customer-generated online reviews to determine whether they can handle iPhone X screen replacementeffectively or not. Don’t hand over your device to technicians who have only a few months of iPhone repair experience.

Ensure Service Centre Uses Genuine Parts
Why do you love your iPhone X? It is because its parts are engineering marvels, known for offering superlative performance. And, your iPhone’s performance is going to suffer “significantly” if one of its original parts gets replaced with a duplicate one. If you want to continue enjoying iPhone X’s top-notch performance, you have to make sure that the service centre only uses Apple’s genuine part when replacing its broken OLED screen. The duplicate not only affects the performance but also can damage other parts of the device. If the latter happens, then you have no other option but to empty your wallet and buy a new iPhone. The well-known service centres offer “use genuine part” information on their websites. If it is not there, call their customer support team and ask whether they use genuine parts or not. Opt for the service centre that is known for its great work ethics and use of genuine parts.

Check Warranty for Repairs
A warranty offers a guarantee that if you encounter an issue after the iPhone screen repair job, you can get it fixed for free. Most safe and reliable service centres offer a limited or lifetime warranty. It is best to avoid centres that do not offer that, as it shows that they are not confident about their repair jobs. You will find the warranty information on the website of the centre.

The retail landscape is constantly evolving, as style is redefined, and what constitutes cutting edge technology one day is obsolete the next. Katalyst has previously explored some of the more recent trends in retail and took a deeper dive into how brick and mortar stores can emphasize the value of coolness over commodity. But one of the underlying principles of modern branding practices was adopted by, of all things, a grunge band nearly 30 years ago.

When Pearl Jam released their triumphant debut album Ten in 1991, instant classic singles such as “Jeremy” and “Even Flow” made it clear that the band would leave a major footprint on the 90s rock scene. But what nobody could have predicted was how the group’s forward-thinking fan-friendly “Ten Club” would ultimately serve as a prime example for finessing customer relationships. Initially little more than an average fan club—think newsletters and Christmastime singles in the mail—the Ten Club morphed into something that transcended transaction. Determined to understand its fans’ needs and wishes, Pearl Jam refocused on direct interaction and rewarding fan loyalty with top-tier tickets at lower-deck prices. The strategy became a key factor in the band’s popularity and longevity, a lesson for retailers across all industries: the best way to build a brand is to know who you are selling to.

“Successful businesses understand their product or service is about more than the transaction; they are in the relationship business,” says Paige Arnof-Fenn, founder and CEO of global marketing and branding firm Mavens & Moguls. “People connect with brands they know, like, and trust.” Arnof-Fenn emphasizes the importance of winning customers over early, who will then be likely to stay loyal long-term, using the example of a teen looking for an acne cream. If that product works for her, she’s likely to turn to that brand when she needs moisturizer and other cosmetics. “Once you build a trusted relationship, you have a competitive advantage to keep them from looking elsewhere,” she says.

Building the Relationship with Data

Companies can access customer data through a variety of ways—sales, surveys, even coffee machines. They can subsequently use that data—and obtain more—to grow relationships with individual customers by offering personalized deals. This sort of quid pro quo is increasingly necessary, as consumers now have more power than ever in offering and rescinding their personal data, and they don’t want to give it without getting something in return.

“The job of data is to be a support point to accelerate the sales cycle,” says Arnof-Fenn. “It is all about your target audience and what motivates them to purchase.” Companies that use their data to enhance the customer experience will see surefire gains, as 70% of consumers say they are more likely to be loyal to brands that treat them with consistently high quality. (That same survey indicates that 59% of customers value personalization.)

Products like CeleroERPwill help your organization manage its data and find solutions. Contact our experts for guidance on how you can enhance your enterprise with Katalyst services.

The Power of Social Media

Perhaps the biggest catalyst in creating a two-way conversation between consumers and retailers is the emergence of social media. This power shift has led to a sort of public customer service through Facebook and Twitter. Still, savvy brands have also taken advantage of the opportunity to earn loyalty and even establish “friendships” with their users. That could be more vital than ever during the pandemic.

“I predict the most trusted leaders and brands will have a big competitive advantage in the new normal that evolves in a post-corona world,” says Arnof-Fenn. “Employees, customers, and clients will remember who treated them well during the crisis, and they will be rewarded with loyalty from earning that trust during the bad times. The current crisis has provided a stage for brands and business leaders to rise to the occasion.”

However, while it may be the best option for companies, given the current circumstances, Arnof-Fenn warns that nothing will ever eclipse a more personal connection. “Technology helps advance the conversation, but it will never replace the human interaction that builds trust over time,” she says. “My tip is to disconnect from technology and focus on cultivating human, face-to-face relationships when social distancing is over.”

Whatever strategy your organization chooses to focus on, putting customers first is the key to growth and success.